Enter Chargerback.com, a brand new website that has
officially launched today. Now, hotel employees can type in a description of
the lost item, the location it was found in, and other helpful information.
Guests can do the same, and they will be notified if there is a match. Once
they have been notified, guests can fill out a form that offers them shipping
options; the website will then generate and forward a prepaid shipping label to
the hotel staff.
30 hotels have already jumped on board with the company’s
inception; the site is a free service to hotels, and fosters a very strong loyalty
and value for the brand with guests. Chargerback hopes to expand this much-needed
service to rental cars, cab companies, and airlines.
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