Starwood Adds to Luxury Collection Brand in South America

Tambo del Inka, the newest addition to Starwood’s Luxury Collection, is scheduled to open in the sacred valley of Urubamba, offering breath-taking views of the Andes Mountains and direct access to Peru’s Machu Picchu Trails. The 5,905 square-foot Spa at Valle Sagrado has 12 treatments rooms with panoramic views of the Andes where guest can select from indigenous treatments such as Andean Chocolate, Gold from the Gods and Misti Mud using ancestral Inca ingredients such as gold used by Incan princesses.

Following the Tambo del Inka is the third hotel to open in Peru in 2011, the Palacio del Inka in Cusco, the capital of the ancient Incan Empire.

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Experience the Celebrity Hotel without Paying Celebrity Price

If you are on the hunt for the Celebrity Hotel experience, you do not have to pay the celebrity price. Orbitz has put together a list of the Top 10 Celebrity Hotels and Affordable Alternatives. For example, you can experience the celebrity luxury of the Hotel Gansevoort in New York, which currently offers a rate of $343.65 USD per night, by booking the affordable alternative Ace Hotel at approximately $125 USD less per night. See where you can find alternatives to the Top 10 Celebrity Hotels in Miami, Bahamas, Chicago, Las Vegas, Costa Rica, Los Angeles, London, Oahu-Hawaii, and Cabo San Lucas- Mexico. http://tinyurl.com/295ycfw

First Hotel Indigo in Southeast Asia

In partnership with Piyasombat Property Co. through a management agreement, IHG (InterContinental Hotels Group) will welcome the Hotel Indigo Bangkok Wireless Road. The district where it will be located is one of Bangkok’s most prominent. Guests will have the convenience of public transportation, access to Lumpini Central Park, dining, shopping and entertainment. The hotel is expected to complete at the end of 2012.

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Friends and Colleagues Are Not the Only Ones Following You on Your Social Network

Mr. Horan announced to his Twitter followers that he was “"At the Orlando Marriott World Center for RIM WES 2010 [a technology conference]. But I have the crappiest room in the hotel." He immediately received an apology note and was upgraded to a pool view room the very next day.

Sites such as Facebook and Twitter have given hotel guests a bigger voice when it comes to posting a complaint or even their desire for a cold beer. Hotels, such as the Orlando Marriott World Center, now have employees searching for unhappy guests through wall-posted or “twitted” complaints. Should they come across a complaint by one of their guests, the least they do is write an apology note.

Many hotel guests have been pleasantly surprised by the Front Desk staff that follows them from the Orlando Marriott World Center and other hotels. To increase the chances of your complaint being heard through your social network site, you must use your real name and the hotel’s full name.

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Hilton Worldwide Offers Money Back Guarantee for Gulf Coast Properties

Hilton Worldwide announced that from now until July 31, guests with reservation at any of Hilton Worldwide hotels can cancel and receive 100% refund. Also, Hilton offers the “Beach Satisfaction Guarantee”, which is Hilton’s tool to bring those hesitant to plan vacations in the area due to the uncertainty of the Gulf oil spill. The “Beach Satisfaction Guarantee” protects those guests who visit hotels from the Gulf Coast to South Florida that are beachfront or within a 20 drive to the beach, as it will guarantee no charges for their stay should they be affected in any way by the Gulf oil spill.

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